Privacy Policy
Introduction
This Privacy Policy sets out the policy of Willow Rose Studio (together “we”, “us”, “our”, “Willow Rose Studio”) with respect to the way we obtain, use and disclose information about you through our website at willowrosestudio.com (“Our Site”).
We understand and respect your privacy when visiting this website, particularly pertaining to the disclosure of your personal information. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
This Privacy Policy applies only to Willow Rose Studio and not any other organisations or websites in which Willow Rose Studio is linked.
What is personal data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
In simpler terms, personal data is any information about you that enables you to be identified. This information can be direct, such as your name and contact details, and also indirect, such as identification numbers, electronic location data and other online identifiers.
Your rights
You have the following rights under the GDPR, which we always work to uphold in this Policy:
The right to be informed about how we collect and use of your personal data.
The right to access the personal data we hold about you at any time.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. You can edit your personal information or contact us to have it rectified for you.
The right to be forgotten where you can request for any of your personal data that we hold to be deleted.
The right to restrict or prevent the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability where if you have provided personal data to us directly either through automated means based on your consent or based on an agreement, you can ask for a copy of your data to be transferred to you or to another party.
Rights related to automated decision-making and profiling where you can object to any automated decisions made without human involvement in the decision making process that affect you significantly.
To know more about how we use your personal data or to exercise your rights as outlined above, please contact us at michelle@willowrosestudio.com.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Data we collect
We may collect personal and non-personal data such as, but not limited to, your name, date of birth, gender, address, email address, telephone number, payment card information (only if you ask us to store it), billing address, shipping address, IP address, web browser and version, operating system and the site that referred you to Our Site.
How we use your personal data
In adherence with the GDPR, we collect and use your personal data on a lawful basis where the data is necessary for us to fulfil our contractual agreement with you, because you have agreed to our use of your personal data, or because it is in our legitimate interests to provide you with the best products and services securely. We may use your personal data for the following purposes:
To provide and manage your access to Our Site.
To personalise your experience on Our Site.
To supply our products and/or services to you. Your personal details are required in order for us to enter into a contract with you.
To communicate with you.
To provide you with information via email.
To improve our products, services and/or site through your feedback.
To run a promotion, contest, survey or other marketing activities, which you have the right to opt-out of.
How long we store your personal data for
We will not store your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
How we use cookies
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and/or services. We do not store personal information in these cookies, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
All Cookies used by and on Our Site are used in accordance with the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“Cookie Law”). Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may block these Cookies by changing your internet browser’s settings, but please be aware that Our Site may not work properly if you do so.
You can choose to enable or disable Cookies in your internet browser. Most internet browsers enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
We recommend that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
For further details, please consult the help menu in your internet browser or the documentation that came with your device.
Company information
Our Site is owned and operated by Willow Rose Studio.
Contact Us
If you would like to reach out to us regarding personal data and data protection, including to make a subject access request, you can do so by sending us an email at michelle@willowrosestudio.com.
